Fake online shops fraud

In the last months the e-commerce has had an exponential growth. Even though the trend was already booming before pandemic, the global sanitary crisis has generated an acceleration on its evolutive trajectory. If digital shopping consumer’s profile was a young to middle age person frequent Internet user, at this point, there is a mix of users that shop online.

This digital commerce growth has brought a new kind of cybercrime: fake online shops. These stores offer fictitious products or products that are never received by the shoppers. Some are presented as new stores with special grand opening discounts, however, many imitate other brand’s aesthetics, using the same logos, pictures or popular slogans even a very similar to the original site URL address.

At Corbeto’s Boots our customer’ security is a top priority. Since our opening in 1948, our aim has always been offering a high-quality product at the best price. Dedicated to sell exclusive boots and accessories for motorcycle lovers, western fashion and rockabilly style fans or country Line Dance enthusiasts. We were born dreaming to approach the western culture to Barcelona’s city heart. Corbeto’s family four generations history endorse the success, where their dedication and good deeds build connections with the customers that go beyond shopping and nowadays set the big family of friends that represents our brand.

With the eagerness of bringing new products to a greater and greater public we opened in the year 2000 our online shop that delivers boots, clothing and accessories all around the world with a really fast delivery time.

Concerned about the raise of e-commerce fraud, we want to warn our customers as we believe the best way avoid these scams is knowing the tactics used by these swindlers.

 

Signs to identify fake online shops

Online shop design

There are some web site’s design visual elements that might show hints of fraud:

  • Use of different fonts in the same window.
  • Use of generalist banners.
  • Product’s image is very stereotyped, easily found at Internet search engines.
  • Incomplete or incoherent text at web site’s different sections.
  • Non corporate e-mail address, that is using a domain different to company’s name.

 

Check product’s price

A hugely reduced price: a same product has a market average price that might slightly vary among the different retailers who distribute it. A very low price is sign of suspicion.

As an example, we have seen fake online shops that intent to sell boots like the ones we sell at Corbeto’s Boots for little more than 30 Euros, when their real average price is above 300 Euros… this obviously is a swindle.

All products at the same price: just like a product use to have an average price where the retailers fluctuate up and down. Different products should have different prices. Always set upon the raw materials and production techniques necessary to produce that article.

 

Confirm product’s existence

Do a search at brand’s or official retailer web site to confirm that the offered product really exists and know its official price.

 

Know company’s legal information

Spanish companies meet legal requirements included in several legislative laws. Each one provides an activity regulation that implicate specific obligations. Privacy policies, contact information or general terms and service conditions must be detailed at the e-commerce site. As well as:

  • Web site’s owner
  • NIF/CIF identification number
  • Registered office
  • E-mail
  • Purchase, returns and claims policies.
  • Intellectual property.

 

Verify SSL certificates

All data exchange process between users and the e-commerce must be encrypted by a HTTPS protocol. This secure communication protocol appears at the beginning of the URL. This process generates a digital certificate that indicates the data sent can’t be intercepted.

If you are on a site without the code HTTPS, don’t place any order or do any transaction nor provide any bank details because cyber criminals might detect them.

We hope these tips and information to be useful for you in order to avoid buying at fraudulent online shops. Additionally, we encourage you to leave a comment with your experience or any advice that could provide about this matter.

 

 

 

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